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Contact us
Have a non-rental-related question or comment?
We would love to hear from you!
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Main Office Mail
895 S Broadway St, Forest City, NC 28043
Frequently Asked Questions
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What are your prices?They vary based on location and availability. You can contact your closest location for quotes. Forest City, NC: barbara@familycarrental.com Shelby, NC: kej@familycarrental.com Lincolnton, NC: ko@familycarrental.com Gastonia, NC: luke@familycarrental.com Hickory, NC: ko@familycarrental.com Gaffney, SC: jill@familycarrental.com Spartanburg, SC: brenda@familycarrental.com
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Do you offer insurance?No, we do not offer insurance. You must provide your own insurance.
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What is your deposit?We have a $200 refundable deposit. If you have higher than $500 insurance deductibles the deposit varies depending the amount.
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Do I have to have a valid driver's license?Yes, each driver much have a valid drivers license.
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Can I change my current auto insurance to have full coverage while I have a rental?Possibly, please contact your insurance provider for more information.
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Do you have to verify insurance?Yes, a Family Car Rental representative MUST call and verify your insurance.
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What is proof of insurance?A Family Car Rental representative will verify ALL insurance before a rental contract is signed.
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Do I receive unlimited mileage?You receive 200 free driving miles per day. However, you can always purchase more miles. Please contact your nearest Family Car Rental location to receive a quote on mileage.
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Do you hold vehicles?Yes, however, in order to do so for longer 30 minutes we need a minimum $200 deposit and to verify your proof of insurance.
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